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GIM client unable to connect to GIM server with "Can't connect to sqlguard server" error

Troubleshooting


Problem

Within the GIM.log, located in the \Guardium Installation Manager\GIM\Current directory of the database server where the GIM client is installed, the following errors are seen:
Can't connect to sqlguard server: Permission denied from gimconnector
send_to_gim_server:: GimConnector returned with error code 1
send_to_gim_server::Processed response:
$VAR1 = {
          'body' => 'Can't connect to sqlguard server: Permission denied
',
          'code' => 400,
          'header' => 'HTTP/1.1 400 HTTP_BAD_REQUEST'

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"ARM Category":[{"code":"a8m0z000000Gp0TAAS","label":"GIM"}],"ARM Case Number":"TS004087809","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Document Information

Modified date:
21 October 2021

UID

ibm16507381