IBM Support

Getting a VRS related error while configuring the scanner interface in IBM Datacap Taskmaster Client

Troubleshooting


Problem

Getting an error with "Error reading scannerini file: Kofax VRS could not be loaded. Check your Kofax VRS installation." when trying to configure the Scan task with scanner parameter file (eg. scanner.ini) for an ISIS driver using VRS, via a UNC path.

[{"Product":{"code":"SSZRWV","label":"IBM Datacap"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.1.0;8.0.1","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Historical Number

72815;49R;000

Document Information

Modified date:
17 June 2018

UID

swg21692021