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Troubleshooting
Problem
This document explains how to get started using IBM i Support for Windows Network Neighborhood (IBM i NetServer).
Resolving The Problem
This document explains how to get started using IBM i Support for Windows Network Neighborhood (IBM i NetServer).
The IBM i Support for Windows Network Neighborhood (IBM i NetServer) allows personal computers running Windows or Linux to seamlessly access integrated file systems directories and output queues on the IBM i system. This support does not require any additional software to be loaded on the personal computer. It takes advantage of the native file and print sharing protocol delivered with Microsoft Windows and the Linux Samba client. It does not require any software on the IBM i other than the IBM i base operating system. The only prerequisites for this support are that the IBM i and the personal computer be configured with TCP/IP and that the file sharing protocol on the personal computer be configured to use TCP/IP. Any data available through the operating system integrated file system (including stream files and CD-ROM) and any output queues (printers) on the operating system can be shared with the network by the IBM i administrator.
Although many OS/400 versions are mentioned in this document, several are mentioned for historical purposes only. Currently supported versions, at the time of current editing (26 May 2016) are V7R1 and above. Currently supported versions are subject to change.
Note: The Fastpath Setup assumes that System i Navigator and it's Network and File Systems functions are installed. Using Navigator to configure IBM i NetServer and shares is highly recommended. If this is not possible, then the GO NETS Command line Menu can be configured on the IBM i. Follow the directions on the following website to configure GO NETS:
http://www-03.ibm.com/systems/power/software/i/netserver/gonets.html
Command line APIs can also be used for NetServer configuration. Fastpath Setup instructions using the operating system command line APIs are available at the following Web site:
Fast Path to Setting Up IBM i NetServer:
http://www-03.ibm.com/systems/power/software/i/netserver/fastpath.html
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PC Setup
Versions of Windows currently supported by Microsoft and the Linux Samba client can be used to access IBM i NetServer. Windows 95/98/ME/NT/2000/XP and Windows for Workgroups can also be used but are not currently supported operating systems.
Windows Networking Support, Windows 98: From the Windows Start button select Settings/Control Panel/Network/Configuration. On the Configuration tab verify that Client for Microsoft Networks and TCP/IP are installed. On the Identification tab verify that Computer Name is a unique name on the network and that the Workgroup name is valid (preferably this should be the same as the NetServer domain name).
Windows Networking Support, Windows 2000: From the Windows Start button select Settings/Network and Dial-up Connections/Local Area Connections. On the General tab verify that Client for Microsoft Networks and TCP/IP are installed.
Check TCP/IP Support: Test the support by PINGing the IBM i system from a DOS command prompt as follows:
PING IBM-i-NetServer-server-name
All currently supported versions of Windows have Client for Microsoft Networks and TCP/IP installed by default.
Resolving NetServer Name: Add an entry for the IBM i NetServer to a Domain Name Server (DNS), the local LMHOSTS for the PC, or set up a Windows Internet Name Server (WINS) to resolve the NetServer server name. The quickest way is to add an entry to the LMHOSTS file located in the \Windows directory on a Windows 95 PC, the \WINNT\system32\drivers\etc directory on a Windows NT PC, or the \Windows\system32\drivers\etc directory on a Win XP (or above) PC. If you cannot find an LMHOSTS file in the specified directory, it might not have been created yet. Rename LMHOSTS.SAM in that same directory to LMHOSTS, and add a line with the following format:
TCP/IP-address IBM-i-NetServer-server-name
For example: 9.5.10.1 QNETSERVER
Finding the IBM i NetServer and Shared Resources: NetServer might also appear in the Windows Network Neighborhood (Network Places); however, this depends on the network TCP/IP configuration. Find Computer or Search for Computer (depending on the Windows operating system) is more likely to work in all environments.
To display NetServer shares, double-click on the IBM i NetServer accessed through Find or Search for Computer or through Windows Network Neighborhood (also known as My Network Places). Windows Network Neighborhood is also available through Windows Explorer so NetServer shares can also be explored.
Installing IBM i Access for Windows: Use the System i NetServer to install IBM i Access for Windows (known as Client Access Express, or iSeries Access on earlier releases) on your Windows PC. Administrating NetServer from a PC requires the use of System i Navigator. NetServer automatically shares the QIBM directory with clients for the purpose of allowing operating system users who already have user profiles, to install i Access for Windows on client PCs.
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iSeries NetSever Q&A
Question:
What exit points can be used to monitor IBM i NetServer activity and further control access to my IBM i?
Answer:
The exit points used by the AS/400 NetServer are the same as the exit points for the optimized file server and optimized network print server functions including the following:
QIBM_QPWFS_FILE_SERV Exit point for file shares QIBM_QNPS_ENTRY Exit point called at print share server initialization QIBM_QNPS_SPLF Exit point called to process spooled file output
They are documented in detail in the IBM i Knowledge Center.
To visit the V6R1 Knowledge Center, click HERE now.
To visit the V7R1 Knowledge Center, click HERE now.
To visit the V7R2 Knowledge Center, click HERE now
To visit the V7R3 Knowledge Center, click HERE now
In the Knowledge Centers, search for the specific exit point name.
Question:
What are the default NetServer settings?
Answer:
The default settings include the following:Question:o The IBM i NetServer name is Q + the system name. o NetServer is started with TCP/IP (STRTCPSVR *NETSVR) o The QIBM directory, which contains the source code for the i Access for Windows PC Clients, is shared by default. Additional default shares may be configured based on licensed program options installed on the system.
Where can I get information on PTFs available for IBM i NetServer?
Answer:
See the following Web site for the 'Get Current' PTF listing for V7R1/V7R2/V7R3 IBM i NetServer:
http://www-912.ibm.com/s_dir/slkbase.nsf/recommendedfixes
Question:
Where can I get additional setup and troubleshooting information for IBM i NetServer?
Answer:
Support information for NetServer is available at the following location: http://www-03.ibm.com/systems/i/software/netserver/index.html. This page contains the fast path setup, documentation, troubleshooting tips, and so on.
A list of basic documents is available in IBM Technote N1019558, Introduction to IBM i NetServer Documents. Click HERE to view N1019558 now.
Many other IBM Technotes are available in the online Knowledgebase at http://www-912.ibm.com/s_dir/slkbase.nsf/slkbase .[{"Product":{"code":"SWG60","label":"IBM i"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":"Host Servers","Platform":[{"code":"PF012","label":"IBM i"}],"Version":"4.5.0;5.1.0;5.2.0;5.3.0;5.4.0","Edition":"","Line of Business":{"code":"LOB57","label":"Power"}}]Historical Number
11600129
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Document Information
More support for:
IBM i
Software version:
4.5.0, 5.1.0, 5.2.0, 5.3.0, 5.4.0
Operating system(s):
IBM i
Document number:
644841
Modified date:
18 December 2019
UID
nas8N1019708
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