IBM Support

Getting "RG menu" for navigation to Rational Rhapsody and Gateway to appear in Rational DOORS

Troubleshooting


Problem

Sometimes after upgrading or new installing Rational Rhapsody or Rational DOORS, the menu entry "RG " to navigate to Rational Rhapsody and Rhapsody Gateway disappears from the menu of the Rational DOORS modules.

Symptom

The "RG <version>" menu entry is not shown in the menu of Rational DOORS modules.

[{"Product":{"code":"SSB2MU","label":"IBM Engineering Systems Design Rhapsody"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General Information","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.5.1;7.5.1.1;7.5.2;7.5.2.1;7.5.3;7.5.3.1;7.5.3.2;7.5.3.3;7.6;7.6.0.1;7.6.1;7.6.1.1;7.6.1.2;7.6.1.3;7.6.1.4;7.6.1.5;8.0;8.0.1;8.0.2;8.0.3;8.0.4;8.0.5;8.0.6;8.1;8.1.1;8.1.2;8.1.2.1;8.1.3","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
27 May 2022

UID

swg21452128