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Getting "null" connection error when trying to login to Secure Proxy via SFTP client.

Troubleshooting


Problem

Getting "null" connection error when trying to login to Secure Proxy via SFTP client.

Symptom

ERROR: Userid "null" Connection error creating backend session: SSHException reason code:4 -- You must supply a valid username! [Unknown cause]

[{"Product":{"code":"SS6PNW","label":"IBM Sterling Secure Proxy"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"3.4.3;3.4.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
17 December 2019

UID

swg22011644