IBM Support

Getting an MSF Dump for Troubleshooting QMSF Issues

Troubleshooting


Problem

This document describes the steps for the MSF dump process.

Resolving The Problem

Note: The need for capturing an MSF Dump described below has been replaced in most situations by simply tracing MSF: TRCTCPAPP APP(*MSF), reproducing the failure, then ending the trace TRCTCPAPP APP(*MSF) SET(*OFF), and capturing the trace files out of the profile's printer output that initiated the trace.

In a few scenarios an MSF Dump may still be needed. If needed, this snap-in creates an AnyMail/MSF dump as a spooled file under user profile QMSF (WRKSPLF QMSF). One spooled file is generated for each call to the dump snap-in (for example, one spooled file per MSF mail message).

Note: Some e-mails are split into multiple MSF mail messages. To activate the snap-in, do the following:
Step 1 On the operating system command line, type the following:

CALL QCMD

Press the Enter key.

Note: This starts the Command Line Screen. To exit the Command Line Screen, Press the F12 function key. On the operating system command line, type the following:

ADDEXITPGM EXITPNT(QIBM_QZMFMSF_ACT)
FORMAT(MSFF0100) PGMNBR(200)
PGM(QSYS/QZMFDUMP) TEXT('MSF Snap-in')
PGMDTA(*JOB 12 SPCL01009999)

Press the Enter key.
Step 2 On the operating system command line, type the following:

ENDMSF

Press the Enter key.
Step 3 On the operating system command line, type the following:

STRMSF *RESET

Press the Enter key.
Step 4 Run the test scenario causing the issue.
Step 5 Remove the MSF Snap-in.
Step 5 (a On the operating system command line, type the following:

WRKREGINF QIBM_QZMFMSF*

Press the Enter key.
Step 5 (b Select:

8 QIBM_QZMFMSF_ACT

Press the Enter key.
Step 5 (c Select:

4 200 QZMFDUMP QSYS

Press the Enter key.
Step 6
On the operating system command line, type the following:

ENDMSF

Press the Enter key.
STRMSF *RESET
Press the Enter key.
Step 7 On the operating system command line, type the following:

WRKSPLF SELECT(QMSF)

Press the Enter key. Look for spooled file QPSRVDMP.

[{"Type":"MASTER","Line of Business":{"code":"LOB57","label":"Power"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SWG60","label":"IBM i"},"Platform":[{"code":"PF012","label":"IBM i"}],"Version":"6.1.0"}]

Historical Number

396518891

Document Information

Modified date:
06 September 2022

UID

nas8N1015241