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Getting Message MCH2804 Tried to go larger than storage limit for object &1 for a user profile, however PRTPRFINT does not show the profile as being full.

Troubleshooting


Problem

Application jobs fail with error message MCH2804 Tried to go larger than storage limit for object &1 for a User Profile, however when you create the PRTPRFINT report the user profile does not show as being full.

Cause

A user profile as of current releases has maximum 50 million number of indexes for the ASP and an additional 50 million for each additional iASP on the System.   The PRTPRFINT report shows the percentage full for the SUM of all entries.  
For example, a user profile has used all of the available number of indexes in the iASPs but only it only has a few entries on the ASP will show the profile as being 52% full.  

Resolving The Problem

With the release of the following PTFs, there are two new functions that will allow you to get a warning and a more accurate count for the profile. 
v7r2m0:  MF68098  (pre-reqs MF68059)
v7r3m0:  MF68099  (pre-reqs MF68060)
v7r4m0:  MF68101
1. A new VLOG 0B00 3009 will be created when a profile extension exceeds 90% of the limit, the 0B00 3009 vlog will be identify the profile name, IASP# (in hex), and current entry counts (in hex):
  
      USER PROFILE EXTENSION NEARLY FULL
      USER PROFILE NAME
      DUMP ITEM
         EA146B9D6C FF9000  DISK UNIT  0001 DISK PAGE  00731939
         EA146B9D6C FF9600                                                            E3C5E2E3D7D9C6F1  *                        TESTPRF1*
         EA146B9D6C FF9620    4040404040404040  4040404040404040    404040404040                        *                                *
      ASP NUMBER
      DUMP ITEM
                        +0000   0023                                                                    *..                              *
      OWNED OBJ CNT
      DUMP ITEM
                        +0000   02F00000                                                                *.0..                            *
      AUTH OBJ CNT
      DUMP ITEM
                        +0000   00000001                                                                *....                            *
      AUTH USER CNT
      DUMP ITEM
                        +0000   00000000                                                                *....                            *
      PRIM GRP CNT
      DUMP ITEM
                        +0000   00000000                                                                *....                            *
A Watch can be created to monitor for the VLOG and when detected it could notify the administrators of the system that a user profile is approaching the maximum number of entries. 

2. A new Advanced Analysis native macro AUINTERNALS can be used to get the percentage full for the ASP and each additional iASP.

The native macro can be run from SST Advanced Analysis to find profile extensions that are close to the limit.
From STRSST:
      - 1. Start a service tool
      - 4. Display/Alter/Dump
      - 1. Display/Alter storage
      - 2. Licensed Internal Code (LIC) data
      - 14. Advanced analysis
      - Select AUINTERNALS by putting 1 beside it and hit enter
      - In the options field, fill in:   ENTRYCOUNTS ALL FILTER 90
      - Hit enter
This will produce output like the following, showing any profile extensions that are above 90% of the limit.  "FILTER 90" can be changed to a different percentage, or it can be omitted to dump the counts for all profile extensions on all currently varied-on IASPs.
      Running macro: AUINTERNALS                      ENTRYCOUNTS ALL FILTER 90
      ----------------------------------------------------------------------------
                                 Information for SYSBAS
         User   | Pct |   Total   | Owned Objs| Auth Objs | Auth Users| Pri Groups
      ----------------------------------------------------------------------------
      TESTPRF1  * 98%    49283075    49283073           1           1           0   
     
      ----------------------------------------------------------------------------
     
      ----------------------------------------------------------------------------
                                Information for IASP  35
         User   | Pct |   Total   | Owned Objs| Auth Objs | Auth Users| Pri Groups
      ----------------------------------------------------------------------------
      TESTPRF2  * 93%    46976207    46976203           1           3           0   
     
      ----------------------------------------------------------------------------
 

Document Location

Worldwide

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Document Information

Modified date:
21 June 2022

UID

ibm16415909

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