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Getting FLEXlm error: -21,126 "License file does not support this version" with DevelopmentStudio Unix

Troubleshooting


Problem

Getting FLEXlm error: -21,126 "License file does not support this version" with DevelopmentStudio Unix

Resolving The Problem

SYMPTOM:

When upgrading Rational DevelopmentStudio unix from version 1.1.1 to 2000.02.10 and using the new license.upd file from Rational, the following message appears:

Purify engine: Error: License checkout failure: License file does not support this version
Feature: purify
Application version > License version: 5.0 > 1.0
License path: /opt/Rational/config/host.dat:/opt/Rational/config -
/host.dat:/opt/Rational/config/Temporary.dat
FLEXlm error: -21,126


CAUSE:

This occurs because the PACKAGE block for DevelopmentStudio Unix 1.1.1 is still present in the license.dat file.

The PACKAGE block was necessary for version 1.1.1, it looks like this:

PACKAGE DevelopmentStudioUNIX rational 1.000 8502C28CEB70954CD5DF \
COMPONENTS="purecov:1.0 purify:1.0 quantify:1.0 \
rose.ada.unix:6.0 rose.c++.unix:6.0 rose.java.unix:6.0 \
rose.corba.unix:6.0 rose.modeler.unix:6.0 soda:3.0 \
RationalUnifiedProcess:1.0" OPTIONS=SUITE

The PACKAGE translates the license INCREMENT block to the relevant feature versions for DevelopmentStudio Unix 1.1.1. After the upgrade to v2000.02.10, this PACKAGE can no longer be present in the license file, or you will get the "FLEXlm Error: -21" error.


RESOLUTION:

Delete the PACKAGE block in the license file, and then either restart the license server or run the lmreread command.



[{"Product":{"code":"SSSHPH","label":"Rational Suite Development Studio"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"}],"Version":"2003.06.00","Edition":"","Line of Business":{"code":"","label":""}}]

Historical Number

18966

Document Information

Modified date:
16 June 2018

UID

swg21124850