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Getting error (TR3703) The user ID or password is either missing or invalid.

Troubleshooting


Problem

While building cube getting error (TR3703) The user ID or password is either missing or invalid. Please re-enter the credentials. (TR3117) Unable to retrieve security objects. Please verify credentials.

Symptom

The cube was being build without security in place, after implementing the security namespace cube build started to fails with error mentioned below. The below error is seen in the cube build log file.


(TR3703) The user ID or password is either missing or invalid. Please re-enter the credentials.
(TR3117) Unable to retrieve security objects. Please verify credentials. [->OK]

[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Transformer","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1;10.1.1;10.2;10.2.1;10.2.1.1;10.2.2","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
30 April 2025

UID

swg21624712