IBM Support

Getting Error "Operation is not allowed when the object is closed, Error #3704 occurred in ......."

Troubleshooting


Problem

The following errors occur when try to open the IBM i2 iBase User Guide database.
image-20191206154540-1
image-20191206154554-2

Cause

These errors occur if you try to open the IBM i2 iBase User Guide database from the following folder.
C:\Program Files (86)\i2 iBase 8\en-us\....\.....\.....

Resolving The Problem

You should be launching the IBM i2 iBase User Guide database from the following folder.

C:\Users\<Your Username>\i2 iBase 8\en-us\....\.....\.....

Document Location

Worldwide

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSXW43","label":"i2 iBase"},"Component":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.9.13","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]

Document Information

Modified date:
12 December 2019

UID

ibm11125981