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Getting error "Integrated Login Failed. Please Try Again..." while using TM1 web client

Troubleshooting


Problem

On a newly installed TM1 for which "Integrated Login" Security setting has been selected while installing TM1, when we try to access TM1 through web it ends up with the error "Integrated Login Failed. Please try again.... 152: TM1APIDOTNET Exception:- Cannot find security service.

Symptom


Environment

Windows

Resolving The Problem

To resolve this issue carryout the below steps:-

1. Register ASP.NET applications with Internet Information Services (IIS) by executing the command

aspnet_regiis.exe -i

For detailed technical explanation please refer to link [http://msdn.microsoft.com/en-us/library/k6h9cz8h.aspx]

2. Do a reinstall complete TM1.

3. Now access TM1 using the web and you should not receive any errors.

[{"Product":{"code":"SS9RXT","label":"Cognos TM1"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"TM1","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.5.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
15 June 2018

UID

swg21502927