Troubleshooting
Problem
Getting error deploying FileNet Content Engine instance on the web application server using the Configuration Manager.
Symptom
The following errors are logged in the <Content Engine Install folder>/tools/configure/tmp/deployapplication.failed log:
WASX7017E: Exception received while running file "/opt/IBM/FileNet/ContentEngine/tools/configure/tmp/deployapplication.tcl"; exception information: com.ibm.websphere.management.application.client.AppDeploymentException: com.ibm.websphere.management.application.client.AppDeploymentException: [Root exception is org.eclipse.jst.j2ee.commonarchivecore.internal.exception.SaveFailureException: <folder name>/<CPE filename>.jar]
org.eclipse.jst.j2ee.commonarchivecore.internal.exception.SaveFailureException: org.eclipse.jst.j2ee.commonarchivecore.internal.exception.SaveFailureException: <folder name>/<CPE filename>.jar
Cause
The %tmp% location doesn't have adequate space. The %tmp% location can be located in /tmp, /var/tmp, /user/tmp or check with the operating system administrator on the common temporary location configured for all users.
Environment
AIX or Unix operating system.
Diagnosing The Problem
Steps to reproduce the problem:
- Launch <Content Engine Install folder>/tools/configure/configmgr.sh
- Create a profile
- Add and configure the Deploy Application task
- Run the Deploy Application task
This task will fail. Check the deployapplication.failed log in the <Content Engine Install folder>/Tools/configure/tmp folder for errors.
Resolving The Problem
Steps to resolve the problem:
- Verify the %tmp% variable path to ensure there is greater than 2 GB of disk space free.
On an AIX system, run this command to show the disk space in gigabyte for the file systems:
df -g
- Either increase the free space in %tmp% or change the %tmp% location to another file system with enough disk space.
To change the location of the %tmp% variable path to another location, update the user's .profile and add the below parameters then log out and log back into the Unix system:
export TMPDIR=/<new temp folder>
- Run the configmgr tool again to deploy the application.
[{"Product":{"code":"SSNW2F","label":"FileNet P8 Platform"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"}],"Version":"5.1;5.2;5.2.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21700772