Troubleshooting
Problem
Saving in Cognos Configuration of IBM Cognos Framework Manager fails with the following error:
CAM-CRP-1132 An error occurred while attempting to request a certificate from the Certificate Authority service. The Certificate Authority service returned the following error: CAM-CRP-1040 Unable to calculate a hashing message authentication code (HMAC). Reason: java.lang.NullPointerException
Symptom
SSL with a 3rd party SSL certificate is enabled in the Cognos Analytics servers.
Client copied CAMKeystore file from the dispatcher to configuration/certs folder of FM.
Document Location
Worldwide
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Document Information
Modified date:
06 May 2025
UID
ibm17150192