IBM Support

Getting an Agent Connection Error when trying to Test Connection using IBM InfoSphere Information Server Connector Stage.

Troubleshooting


Problem

Getting an Agent Connection Error when trying to Test Connection using a Connector stage. Specific error shows: "Failed to receive response from handler:ADMN0022E:Access is denied for the getState operation on Server MBean because of insufficient or empty credentials" In addition, a similar error to the example below is also be logged in the Websphere SystemOut.log: [1/20/12 10:07:11:053 GMT] 0000007f RoleBasedAuth A SECJ0305I: The role-based authorization check failed for admin-authz operation Server:getState. The user (unique ID: user:IIP/uid=,c=gb,ou=,o=ibm.com@IIP) was not granted any of the following required roles: deployer, operator, configurator, monitor, administrator, adminsecuritymanager, auditor.

[{"Product":{"code":"SSZJPZ","label":"IBM InfoSphere Information Server"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"8.7;8.5;8.1;8.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

More support for:
IBM InfoSphere Information Server

Software version:
8.7, 8.5, 8.1, 8.0

Operating system(s):
AIX, HP-UX, Linux, Solaris, Windows

Document number:
435465

Modified date:
25 April 2025

UID

swg21516825

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