IBM Support

Getting a 604 error when attempting to define a remote with a dataport range in Sterling Connect:Enterprise for z/OS

Troubleshooting


Problem

Getting a 604 error when attempting to define a remote with a dataport range

Symptom

Defined a CEZ remote node definition with FTP_DATA_PORT_RANGE=55000-55999. Initial attempt to establish a session with the remote node is successful, following attempts get the following messages:

PORT STATUS: USING LOCAL IPADDR=150.045.037.049,55000/00003.
FTP CLIENT OUTPUT: RETR ILLSEADR
PORT RANGE STATUS: STFTPC45 DATA PORT ERROR POSTED. RC=1127,
604 Connection to server terminated by Control Port error.

Cause

The ports specified in the FTP_DATA_PORT_RANGE= parameter are not being released after the initial session is established.

Environment

IBM Sterling Connect:Enterprise for z/OS communication with FTP server over a TCP/IP connection.

Diagnosing The Problem

Determine why the data ports listed in the FTP_DATA_PORT_RANGE= are not available after the initial session establishment.

Resolving The Problem

In this case, the problem it was finally determined that some of the ports in the range were blocked which caused issues using the other ports in the range.

[{"Product":{"code":"SSG266","label":"IBM Sterling Connect:Enterprise for z\/OS"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF035","label":"z\/OS"}],"Version":"1.5","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
17 December 2019

UID

swg21996800