IBM Support

Get Data Unknown Error out of memory

Troubleshooting


Problem

Unknown error when running Get Data client extension. In the source file, there only two dimensions. In the target D-Cube there are 7 dimensions. User maps the two dimensions and then click "Next", trying to select individual item from the unmapped target dimensions. The "Unknown error" happen after clicking the next button.

Symptom

In PlanningErrorLog.csv:

|out of memory: ForceToInteger~|ForceToInteger[0]~; JCE Error Log: C:\DOCUME~1\grinbea\LOCALS~1\Temp\jce27.tmp
Error [Error executing J expression : 'ACE2_rc ACE2_xids Size' =: 172 GetAxisSize_ICubeView_ AxisIndex] at line [ 401] of source file [Y:\win32\src\ep\JCE\ACE2_73\Environment.cpp] last modified on [Tue Mar 21 21:47:24 2006]

In JCE.TMP:

Error message:
out of memory: ForceToInteger
ForceToInteger[0]

[{"Product":{"code":"SSEH6Q","label":"Cognos Planning for Series 7"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Contributor","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"Planning - Contributor 7.3;Planning - Contributor 8.1;Planning - Contributor 8.2;Planning - Extensions 7.3;Planning - Extensions 8.1;Planning - Extensions 8.2","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Product":{"code":"SS9S5U","label":"Cognos 8 Planning"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Contributor","Platform":[{"code":"","label":""}],"Version":"8.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

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Historical Number

1038960

Document Information

More support for:
Cognos Planning for Series 7

Software version:
Planning - Contributor 7.3, Planning - Contributor 8.1, Planning - Contributor 8.2, Planning - Extensions 7.3, Planning - Extensions 8.1, Planning - Extensions 8.2

Document number:
375543

Modified date:
09 May 2025

UID

swg21347769

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