Troubleshooting
Problem
FWK005 error when running multiple threads
Symptom
Stack trace goes something like :
xxx.xxx.xxx.OrderVerificationException: FWK005 parse may not be called while parsing.
:
:
at com.apl.ecommerce.fraudcheck.DefaultOrderVerification.parseOutputXML(DefaultOrderVerification.java:531)
at com.apl.ecommerce.fraudcheck.DefaultOrderVerification.verifyOrder(DefaultOrderVerification.java:312)
at com.apl.FraudCheck.canOrderBeProcessed(FraudCheck.java:60)
at java.lang.reflect.Method.invoke(Native Method)
at com.yantra.yfs.api.YFSUserExitProxy.invoke(YFSUserExitProxy.java:71)
xxx.xxx.xxx.OrderVerificationException: FWK005 parse may not be called while parsing.
:
:
at com.apl.ecommerce.fraudcheck.DefaultOrderVerification.parseOutputXML(DefaultOrderVerification.java:531)
at com.apl.ecommerce.fraudcheck.DefaultOrderVerification.verifyOrder(DefaultOrderVerification.java:312)
at com.apl.FraudCheck.canOrderBeProcessed(FraudCheck.java:60)
at java.lang.reflect.Method.invoke(Native Method)
at com.yantra.yfs.api.YFSUserExitProxy.invoke(YFSUserExitProxy.java:71)
Resolving The Problem
Workaround:
Do not run multiple threads of agent in single JVM. i.e.:
If you face the problem for allocation agent and 4 threads of allocation agent is running in single JVM, separate all threads in different JVMs
eg:
Previous:
java %JAVA_OPTIONS% -CLASSPATH %CLASSPATH% yfs.agent.agentrunner -Jyfs.agent.allocation -TT4 -ET1 -ST4
New:
java %JAVA_OPTIONS% -CLASSPATH %CLASSPATH% yfs.agent.agentrunner -Jyfs.agent.allocation -TT1 -ET1 -ST1
java %JAVA_OPTIONS% -CLASSPATH %CLASSPATH% yfs.agent.agentrunner -Jyfs.agent.allocation -TT2 -ET2 -ST2
java %JAVA_OPTIONS% -CLASSPATH %CLASSPATH% yfs.agent.agentrunner -Jyfs.agent.allocation -TT3 -ET3 -ST3
java %JAVA_OPTIONS% -CLASSPATH %CLASSPATH% yfs.agent.agentrunner -Jyfs.agent.allocation -TT4 -ET4 -ST4
Do not run multiple threads of agent in single JVM. i.e.:
If you face the problem for allocation agent and 4 threads of allocation agent is running in single JVM, separate all threads in different JVMs
eg:
Previous:
java %JAVA_OPTIONS% -CLASSPATH %CLASSPATH% yfs.agent.agentrunner -Jyfs.agent.allocation -TT4 -ET1 -ST4
New:
java %JAVA_OPTIONS% -CLASSPATH %CLASSPATH% yfs.agent.agentrunner -Jyfs.agent.allocation -TT1 -ET1 -ST1
java %JAVA_OPTIONS% -CLASSPATH %CLASSPATH% yfs.agent.agentrunner -Jyfs.agent.allocation -TT2 -ET2 -ST2
java %JAVA_OPTIONS% -CLASSPATH %CLASSPATH% yfs.agent.agentrunner -Jyfs.agent.allocation -TT3 -ET3 -ST3
java %JAVA_OPTIONS% -CLASSPATH %CLASSPATH% yfs.agent.agentrunner -Jyfs.agent.allocation -TT4 -ET4 -ST4
[{"Product":{"code":"SS6PEW","label":"IBM Sterling Order Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
Historical Number
PRI49046
Product Synonym
IBM Sterling OMS
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Document Information
Modified date:
07 July 2025
UID
swg21544450