Troubleshooting
Problem
When we change option quickly for any graph and don’t wait for it to load then sometimes graph doesn’t load
Cause
This is occurred due synchronization issue with c3.js which throws error whenever refresh of graph occurs before the previous request for graph load finishes.
Resolving The Problem
Only resolution for this problem is to refresh the functional dashboard app again, but this problem can be avoided if we change option only after graph finish loading.
[{"Product":{"code":"SSWSR9","label":"IBM InfoSphere Master Data Management"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"11.6.0.4","Edition":"Standard Edition;Advanced Edition","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
Was this topic helpful?
Document Information
Modified date:
27 April 2022
UID
swg22010913