FSM error occurs while installing update - IBM Flex System Manager Node

Troubleshooting

Problem

The recommended method to update the IBM Flex System Manager (FSM) is through the FSM management interface as described in Chapter 3 of the Flex System Manager Systems Management Guide: http://publib.boulder.ibm.com/infocenter/flexsy/information/topic/com.ibm.director.main.helps.doc/fsm_1_fqr0_bk_systm_mgmt.pdf If the update fails because of a code corruption issue, a message such as the following will be posted: ATKUPD786E An error occurred while installing update FSM is "com.ibm.director.storage.storagecontrol.member.linux_4.2.2.build-00125" on system "fac8ebf9-233c-a152-ba80-efc540bd2da1."

Resolving The Problem

Source

RETAIN tip: H206594

Symptom

The recommended method to update the IBM Flex System Manager (FSM) is through the FSM management interface as described in Chapter 3 of the Flex System Manager Systems Management Guide:

	Flex System Manager Systems Management Guide (6.11MB)

If the update fails because of a code corruption issue, a message such as the following will be posted:

	ATKUPD786E An error occurred while installing update FSM is "com.ibm.director.storage.storagecontrol.member.linux_4.2.2.build-00125" on system "fac8ebf9-233c-a152-ba80-efc540bd2da1."

Affected configurations

The system may be any of the following IBM servers:

Flex System Manager Node, type 7955, any model
Flex System Manager Node, type 8731, any model
Flex System Manager Node, type 8734, any model

This tip is not software specific.

This tip is not option specific.

Workaround

If this error occurs, run the update again. Before re-running the update, remove the corrupted update files by clearing a storage cache in the FSM file system. The storage cache is cleared by opening up an Secure Shell (SSH) session to the FSM to log in to the Command Line Interface (CLI). The same login credentials are used from the browser interface.

After logging in to the FSM CLI, enter the following command to clear the storage cache:

	smcli cleanupd -m -F -v com.ibm.director.storage.storagecontrol.member.linux_4.2.2.build-00125 where the filename is the one (1) shown in the error message.

After running this command, re-acquire the update package and retry the update operation.

Document Location

Worldwide

Operating System

PureFlex System and Flex System:Operating system independent / None

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