Troubleshooting
Problem
Framework Manager is unable to connect to the gateway URL after enabling https.
Symptom
Windows Event Viewer System log file captures 'A fatal error occurred while creating a TLS client credential. The internal error state is 10013' message when attempting to establish a connection.
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"ARM Category":[{"code":"a8m50000000Cl4NAAS","label":"Modeling-\u003EFramework Manager"}],"ARM Case Number":"TS018420930","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions"},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
10 February 2025
UID
ibm17182929