Troubleshooting
Problem
FNRPA0024E The Content Platform Engine is not available or the connection definition is inaccurate error is generated when logging into Case Manager Case Builder
Symptom
The following error dialog is displayed when logging into IBM Case Manager Case Builder:
[{"Product":{"code":"SSCTJ4","label":"IBM Case Manager"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Case Manager Builder","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"5.2.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21675549