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FLEXlm error: -5,357 "No such feature exists"

Troubleshooting


Problem

This technote discusses an issue that occurs when you have a floating or a Named User license key for IBM® Rational® Purify® for Unix®.

Symptom

The full error message is as follows:

FLEXlm error: -5,357 "No such feature exists"

Cause

This error happen when family member searches a point-product license while there is only a license for Purify itself in the license file. Point products are Purify, Quantify, PureCoverage.

Resolving The Problem

The point-product can only use a PurifyPlus license after the RSU_LICENSE_MAP environment variable has been created and set

To create the environment variable, use either the source command to source either purifyplus_setup.csh or purifyplus_setup.sh, depending on the shell. The files are located in the Rational directory.
For example:
% cd  <RATIONALHOMEDIR>
% source ./purifyplus_setup.csh
or for ksh/bourne style shells:
% . ./purifyplus_setup.sh

When the file is sourced, the required environment variable is created and set with the correct value:
RSU_LICENSE_MAP=<RATIONALHOMEDIR>/config/PurifyPlus_License_Map


Or

Export the following file.

LM_LICENSE_FILE=2700@machinename:/usr/local/flexlm/licenses/license.dat

LM_LICENCE_FILE points to the Purify licence of Purify. You can use LM_LICENCE_FILE to point to a server to pick up a licence or to point to a licence file on your system. This depends on which type of licence you are using. If this does not work. There should be a script as purify_setup.sh present in the Purify home directory of Purify.

Example

/opt/Rational/release/purify_setup.sh

or

/opt/Purify-7.0/release/purify_setup.sh

If you cannot find this script then setup this environment variable!

Export RSU_LICENSE_MAP=<RATIONALHOMEDIR>/config/PurifyPlus_License_Map

And then again set up LM_LICENCE_FILE

Then export:

LM_LICENSE_FILE=2700@machinename:/usr/local/flexlm/licenses/license.dat

Purify should run normally now.

[{"Product":{"code":"SSTMW6","label":"Rational License Key Server"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"FLEXlm","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"}],"Version":"2003.06.10;2003.06.12;2003.06.13;2003.06.14;2003.06.15;2003.06.16;7.0;7.0.0.1;7.0.0.2;7.0.1;7.0.1.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
27 December 2019

UID

swg21298295