IBM Support

FKX914I Return Code 127

Troubleshooting


Problem

Message FKX914I ERROR ISSUING COMMAND TO SERVICE POINT. RECEIVED RC127

Symptom

FKX914I RC127

Cause

Configuration

Diagnosing The Problem

Message FKX914I description:
FKX914I ERROR ISSUING COMMAND TO SERVICE POINT sp:operid RECEIVED error
Explanation: A TCP/IP command was issued to a service point and a non-zero
return code was received from the command. This usually indicates a loss
of communications to the MVS TCP/IP service point.
Message Variables:
sp:operid
The service point to which the command was issued and the automation operator that issued the command.
error The error return code received from the command
Operator Response: Notify your system programmer.

System Programmer Response:
Check the connection between NetView and the TCP/IP Service point.

To check the error codes, issue the HELP PIPE TSO or HELP PIPE UNIX command.
The command issued depends upon whether you are using a TSO or UNIX service point.
Additionally, review the Netlog and or Canzlog for a UNIX command failure entry at the time of the problem.

Resolving The Problem

Return code 127 explanation: The command could not be run because the command could not be found in the current PATH environment.


This message and Return code may be caused by a bad path statement.

Verify your //STD* paths are correct.


The NetView for z/OS 6.1 CNMSJUNX sample JCL to run the NetView Unix Command Server contains the following: The STDOUT and STDERR pathnames may be changes as required as may the pathname for the unix server code itself. However, the variable following the program name must not be altered and must be INSIDE the quotes; it is NOT a JCL symbolic.


//STDOUT DD PATH='/tmp/netview/v6r1/cnmeunix.stdout',
// PATHOPTS=(OWRONLY,OCREAT,OTRUNC),
// PATHMODE=SIRWXU
//*
//STDERR DD PATH='/tmp/netview/v6r1/cnmeunix.stderr',
// PATHOPTS=(OWRONLY,OCREAT,OTRUNC),
// PATHMODE=SIRWXU
//*
//STDENV DD *
PATH=/bin:/usr/lpp/netview/v6r1/bin

Customer found an error in one of their PATH statements, corrected it and everything worked fine thereafter.

[{"Product":{"code":"SSZJDU","label":"IBM Z NetView"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":"--","Platform":[{"code":"PF035","label":"z\/OS"}],"Version":"6.1","Edition":"","Line of Business":{"code":"LOB35","label":"Mainframe SW"}}]

Document Information

Modified date:
03 August 2018

UID

swg21682349