findInventory API call fails with java.lang.IllegalArgumentException

Troubleshooting

Problem

When there is a large number of Nodes to check inventory, MultiHops and Node TransferSchedule are also being used along with the Procurement rules. If attempt to run findInventory API, it fails with the error java.lang.IllegalArgumentException in IBM Sterling Order Management.

Symptom

findInventory API call fails with the below error:

<Error ErrorCode="java.lang.IllegalArgumentException"

ErrorDescription="Error description not available" ErrorRelatedMoreInfo="">

<Error ErrorCode="java.lang.IllegalArgumentException"

ErrorDescription="" ErrorRelatedMoreInfo="Comparison method violates its general contract!">

<Stack>java.lang.IllegalArgumentException: Comparison method violates its general contract!

at java.util.TimSort.mergeHi(TimSort.java:910)

at java.util.TimSort.mergeAt(TimSort.java:527)

at java.util.TimSort.mergeForceCollapse(TimSort.java:468)

at java.util.TimSort.sort(TimSort.java:265)

at java.util.Arrays.sort(Arrays.java:1856)

at java.util.ArrayList.sort(ArrayList.java:1475)

at java.util.Collections.sort(Collections.java:188)

Cause

The latest Java version changes on the comparator algorithm.

Resolving The Problem

Include the system property as java.util.Arrays.useLegacyMergeSort=true

This property can be set as an environment variable.

Related Information

This issue was also observed with paymentCollection agent.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSGTJF","label":"IBM Sterling Order Management System"},"ARM Category":[{"code":"a8m0z000000cxzTAAQ","label":"Inventory"},{"code":"a8m0z000000cxzSAAQ","label":"Orders"}],"ARM Case Number":"TS015439243","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Document Information

More support for:
IBM Sterling Order Management System

Component:
Inventory, Orders

Software version:
All Versions

Document number:
7149964

Modified date:
09 May 2024

UID

ibm17149964

IBM Support

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