IBM Support

Finding my product number (machine type / model or part number) and serial number

General Page

This document will assist with finding machine type/model and serial number or the part number for IBM accessories.

How is my product number used?

The product number is used to find specific information about your product on the Support and downloads site. The product number can also be used by the Support Center to provide technical assistance for your product.
  • 7 character product number (machine type and model)
  • 7 or 12 character serial number

Finding your product number on your system's label

IBM System x, eServer xSeries, Netfinity, Intellistation, and PC servers

Located on the back panel of the system.



Where can I use this information?

Warranty lookup
If you want to find out the warranty status for your system, you can enter your machine type and serial number on the Warranty page to find it.

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Document Information

Modified date:
19 October 2022