Troubleshooting
Problem
When HP needs confirmation of a host system serial number and/or model, you can use a simple grep command to verify the information.
Resolving The Problem
As the root user, enter the following command to display the HP model and serial number:
dmidecode | egrep -i 'Proliant|Serial'
For example:
[root@yin root]# dmidecode | egrep -i 'Proliant|Serial'
Product: ProLiant DL380 G3
Serial Number: EA1VLDN32K
Serial Number: EA1VLDN32K
This HP system is a DL380 Generation 3 host and the serial number is EA1VLDN32K.
[{"Product":{"code":"SSULQD","label":"IBM PureData System"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":null,"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"1.0.0","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
Historical Number
NZ911349
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Document Information
More support for:
IBM PureData System
Software version:
1.0.0
Document number:
195399
Modified date:
17 October 2019
UID
swg21575630