Troubleshooting
Problem
This document summarizes all of the reference materials available for the IBM Infoprint Server for iSeries product.
Resolving The Problem
For more information on configuring the IBM Infoprint Server for iSeries product to convert operating system spooled files to Adobe Acrobat PDF format, please refer to the following documents and publications:
The InfoPrint Server for System i web page includes the following additional publications:
Intelligent_Routing.pdf
Mapping_Object.pdf
The SE19236_Special_Instructions file contains the Specifying Directory Authorities and Troubleshooting Mapping Programs document, which provides information on new functions available with PTF SE19236, including specifying the authority on PDF files that are stored in the Integrated File System (IFS) and troubleshooting your PDF mapping programs.
Recommended Fixes for Print and Infoprint Server
The Recommended Fixes web page contains a list of recommended fixes for all systems and for specific products or functions for a given Version, Release, and Modification Level, including the latest recommended fixes for both Print and Infoprint Server.
IBM i Support: Recommended Fixes
- Configuring a *LAN IPDS Device Description for EMail Function of InfoPrint Server
- Infoprint Server for iSeries User’s Guide, Version 5, Release 4.0 (G544-5775-05)
- IBM eServer iSeries Printing VI: Delivering The Output of e-business (SG24-6250-00)
- IBM eServer iSeries Printing VII: Infoprint Server Implementation (REDP-3752)
The InfoPrint Server for System i web page includes the following additional publications:
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- The iSeries Guide to Output document is a primer on developing printing and output applications on the IBM i system.
- The Using Intelligent Routing document talks about a number of new functions including the intelligent routing function that allows a combination of e-mailing a PDF file, storing the PDF file in the Integrated File System, storing the PDF data in a spooled file, and respooling the spool data as an *AFPDS spooled file. Other features include:
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- The Using Mapping Objects document talks about using the PDF Mapping Object support, which gives you advanced control over the spooled files that you are converting to PDF format without having to write a PDF Mapping Exit Program.
- Specifying Directory Authorities and Troubleshooting Mapping Programs
If you have the latest recommended fixes for Print and Infoprint Server, you go to the QIBM\ProdData\OS400\PrintServicesFacility directory in the Integrated File System, and review the following attachment:
SE19236_Special_Instructions.pdfThe SE19236_Special_Instructions file contains the Specifying Directory Authorities and Troubleshooting Mapping Programs document, which provides information on new functions available with PTF SE19236, including specifying the authority on PDF files that are stored in the Integrated File System (IFS) and troubleshooting your PDF mapping programs.
Recommended Fixes for Print and Infoprint Server
The Recommended Fixes web page contains a list of recommended fixes for all systems and for specific products or functions for a given Version, Release, and Modification Level, including the latest recommended fixes for both Print and Infoprint Server.
IBM i Support: Recommended Fixes
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Historical Number
337462692
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Document Information
Modified date:
30 December 2024
UID
nas8N1019208