Troubleshooting
Problem
You receive the following error message when searching for updates of installed products using the Find and Install feature in IBM® Rational® Software Architect:
[]Network connection problems encountered during search. [
]
[{"Product":{"code":"SSYK2S","label":"Rational Software Architect Designer"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Product Updater","Platform":[{"code":"PF033","label":"Windows"}],"Version":"6.0;6.0.0.1;6.0.1.0;6.0.1.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSCLKU","label":"Rational Software Modeler"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Product Updater","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSJP3D","label":"Rational Systems Developer"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Product Updater","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
More support for:
Rational Software Architect Designer
Software version:
6.0, 6.0.0.1, 6.0.1.0, 6.0.1.1
Operating system(s):
Windows
Document number:
347305
Modified date:
10 September 2020
UID
swg21233030
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