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Finalize application setup reults in error CRJAZ1972E



Attempts to finalize the Configuration and Change Management (CCM) application when re-running setup for IBM Rational Team Concert (RTC) results in the error "The "" service failed to activate because a service that it depends on, "", failed to be activated.ID CRJAZ1972E ... Caused by: Failed to find the service "" with a matching filter "(validJtsConfig=true)". Use the administrative UI to verify that the server and applications are configured correctly. ( CRJAZ1135I ... 74 more."


The CCM application is not registered correctly in the Jazz Team Server (JTS).

Resolving The Problem

Re-register the CCM application in the Jazz Team Server. Use the steps described in
Registering applications with the Jazz Team Server

[{"Product":{"code":"SS2LT6","label":"Rational Team Concert for System z"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Core Components","Platform":[{"code":"PF016","label":"Linux"}],"Version":"3.0","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
17 June 2018