Troubleshooting
Problem
When running IDM Web Services on Microsoft Internet Information Server (IIS) 5.0, files remain in the Local Cache folder even after the user has logged off.
[{"Product":{"code":"SS5USE","label":"FileNet IDM Desktop\/WEB Services\/Open Client"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"WEB Services","Platform":[{"code":"PF033","label":"Windows"}],"Version":"4.0.2;4.0.1;4.0;3.3;3.2","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Historical Number
10004900
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Document Information
More support for:
FileNet IDM Desktop/WEB Services/Open Client
Software version:
4.0.2, 4.0.1, 4.0, 3.3, 3.2
Operating system(s):
Windows
Document number:
353421
Modified date:
28 April 2025
UID
swg21275510
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