Troubleshooting
Problem
After applying encryption to a directory, previously existing plain-text files appear corrupt or unreadable. . In situations where new files have been added, newer files are readable whereas older files are unreadable.
Symptom
Users receive application errors when opening files with associated creator or reader applications.
.
Files newer than a certain date perform as expected whereas files older than a certain date fail to open.
[{"Product":{"code":"SSSPPK","label":"IBM Guardium Data Encryption"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"Version Independent","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
More support for:
IBM Guardium Data Encryption
Software version:
Version Independent
Document number:
520383
Modified date:
16 June 2018
UID
swg21691337
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