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FileNet Workplace and FileNet Workplace XT Java applets blocked by the Java update

Troubleshooting


Problem

After updating to Java 1.7.0_51 on the Windows client stations, the Java applets (ex. FileNet Image Viewer) from FileNet Workplace and Workplace XT are blocked.

Symptom

When trying to display a document using the FileNet Image Viewer, a Java Security Warning is displayed stating:


    Running this application may be a security risk


Also in the warning the following message is displayed:

    This application will be blocked in a future Java security update because the JAR file manifest does not contain the Permissions attribute. Please contact the publisher for more information.


There is an option stating:

    I accept the risk and want to run this application.


Selecting this option and clicking on the Run button generates an Application error pop-up stating the following:

    SecurityException
    Missing required Permissions manifest attribute in main jar:     https:///Workplace/FnJavaV1Files/ji.jar


Clicking on the Ignore or Reload buttons fails to open the Viewer applet.

Cause

Reference Technote 1640073

Environment

FileNet Application Engine (AE) Workplace 4.0.2 FP13 or earlier
FileNet Workplace XT 1.1.5.2 or earlier
Java 1.7.0_51 (currently the latest JRE update)

Resolving The Problem

In the Java Control Panel, add the Workplace and/or WorkplaceXT URLs to the Exception Site list to suppress the blocking messages.

    Note: The following steps are for Java 1.7.0_51. The steps may be different for other versions of Java.
    1. On the client, open the Java Control Panel
    2. Select the Security tab
    3. Select the Restore Security Prompts button - this will allow the security warning to be displayed again and ensure that the proper responses can be selected.
    4. Select the Edit Site List button
    5. Select the Add button and type in the URLs to the java applet jsp pages (with the correct server and port). For example:
      For the Image Viewer:
      http://:port/Workplace/WcmJavaViewer.jsp http://:port/WorkplaceXT/WcmJavaViewer.jsp
      For the Search Designer:
      http://:port/Workplace/author/WcmSearchUI.jsp http://:port/WorkplaceXT/author/WcmSearchUI.jsp
    6. Select the OK button to save the Exception Site list URLs.
    7. Select the OK button to save the changes and exit the Java Control Panel
    8. Open a new browser and login to Workplace or Workplace XT.
    9. Select a document to open in the Viewer.
    10. In the Security Warning pop-up window, select the "I accept the risk and want to run this application" option.
    11. Select the Show Options at the bottom of the window to display the “Do not show this again for apps from the publisher and location above” option and select the option.
    12. Select the Run button.

The Image Viewer should open and display the document. The Security Warning should not be displayed again on the client.

[{"Product":{"code":"SSNW2F","label":"FileNet P8 Platform"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Application Engine","Platform":[{"code":"PF033","label":"Windows"}],"Version":"4.0.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
17 June 2018

UID

swg21666104

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