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FileNet System Manager Dashboard message seen in the SystemOut.log [Thread-147] ERROR com.filenet.pch.Listener : Failed to decode command from manager

Troubleshooting


Problem

System Manager is printing a pch.listener error to the Websphere SystemOut.log

Symptom

The following message is seen in the SystemOut.log.

[1/13/16 21:28:31:937 EST] 000000a1 SystemOut O 2335206220
[Thread-62] ERROR com.filenet.pch.Listener - System Manager: Failed to
decode command from manager.

[{"Product":{"code":"SSNVNV","label":"FileNet Content Manager"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"System Dashboard","Platform":[{"code":"PF033","label":"Windows"}],"Version":"5.0","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
28 April 2025

UID

swg21976088