IBM Support

FileNet P8 Content Engine high CPU usage issues after SQL failover

Troubleshooting


Problem

When a SQL Server failover is performed, the CPU spikes to over 97% usage on the Content Engine Application Server. The Application server must be restarted to restore the Content Engine to a working state.

[{"Product":{"code":"SSNVNV","label":"FileNet Content Manager"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Content Engine","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"4.5.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Historical Number

54490;49R;000

Document Information

Modified date:
28 April 2025

UID

swg21443285