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FileNet P8 connection validation fails with error during IBM Content Collector v3.0 initial configuration

Troubleshooting


Problem

Incorrect or old URL is stored in IBMAFUROOT\\Configuration\\initialConfig\\data\\AfuInitialConfigOutput.xml

Symptom

FileNet P8 connection validation still fails with the following error after URL changed to correct URL http://hostname/wsi/FNCEWS40MTOM/ from http://hostname/wsi/FNCEWS40DIME/ at IBM Content Collector setup tools -> P8 Repository Configuration.


2012-08-29T15:31:08.130Z INFO [240] OUTPUT>Error:
com.filenet.api.exception.EngineRuntimeException: FNRCT0063E:
TRANSPORT_WSI_DIME_UNSUPPORTED: The DIME protocol is not supported for
CEWS. Change the Content Engine connection URI to FNCEWS40MTOM.

Cause

This is because of a previous incorrect URL being saved.
Even though you change the URL to correct one http://hostname/wsi/FNCEWS40MTOM/ at IBM Content Collector setup tools -> P8 Repository Configuration, the old URL is still stored in IBMAFUROOT\\Configuration\\initialConfig\\data\\AfuInitialConfigOutput.xml and that old URL is being used.

Environment

Windows 2008

Diagnosing The Problem

Check the files IBMAFUROOT\\Configuration\\initialConfig\\data\\AfuInitialConfigOutput.xml where the incorrect URL can be seen.

Resolving The Problem

  • Delete IBMAFUROOT\\Configuration\\initialConfig\\data\\AfuInitialConfigOutput.xml
  • Run initial configuration or the P8 Repository Configuration setup tool again.

[{"Product":{"code":"SSAE9L","label":"Content Collector"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Not Applicable","Platform":[{"code":"PF033","label":"Windows"}],"Version":"3.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
17 June 2018

UID

swg21614271

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