IBM Support

FileNet Image Services: Oracle Database Upgrade Assistant (dbua) fails to start database - ERROR ORA-00201

Troubleshooting


Problem

Oracle Database Upgrade Assistant (dbua) fails with the pop-up message "The Upgrade Assistant failed in bringing up the database".

Symptom

The Oracle dbua utility will return a pop-up message that it failed in bringing up the database.

fn_util startdb or fn_oracle start will log the following error to the fn_util.log:

Starting Oracle relational database
fn_oracle: /usr/ora/920/bin/sqlplus @/fnsw/local/oracle/start_db0.sql
ERROR ORA-00201: controlfile version 8.1.7.0.0 incompatible with ORACLE version

[{"Product":{"code":"SSNVUD","label":"FileNet Image Services"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Oracle","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"4.2;4.1.2;4.1.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

More support for:
FileNet Image Services

Software version:
4.2, 4.1.2, 4.1.1

Document number:
141497

Modified date:
29 April 2025

UID

swg21442900

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