IBM Support

FileNet Enterprise Manager throws error when connecting to Content Engine over TLS 1.2

Troubleshooting


Problem

After configuring a Content Engine application server to only accept TLS 1.2 connections, FileNet Enterprise Manager (FEM) and other .NET client applications fail to connect, throwing this error: "The underlying connection was closed: An unexpected error occurred on a receive. Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host."

[{"Product":{"code":"SSNVNV","label":"FileNet Content Manager"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Content Platform Engine","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"5.2.1;5.2.0;5.1.0;5.0;4.5.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
28 April 2025

UID

swg21999364