Troubleshooting
Problem
An error occurs on Windows 8 and Windows 2012 when FileNet Enterprise Manager tries to connect through SSL to Content Platform Engine on WebSphere Application Server 7.
Symptom
FileNet Enterprise Manager displays the following error: "A network error occurred when processing a Web service request or response. See the nested exception for specific details. The underlying connection was closed: An unexpected error occurred on a send. Authentication failed because the remote party has closed the transport stream."
[{"Product":{"code":"SSNVNV","label":"FileNet Content Manager"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Content Engine","Platform":[{"code":"PF033","label":"Windows"}],"Version":"5.2.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
More support for:
FileNet Content Manager
Software version:
5.2.0
Operating system(s):
Windows
Document number:
226447
Modified date:
28 April 2025
UID
swg21642853
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