IBM Support

FileNet Content Platform Engine Not able to create a document class

Troubleshooting


Problem

Attempt to create a document class result in the following error: E_ACCESS_DENIED: The requester has insufficient access rights to perform the requested operation. Not granted MODIFY RETENTION permission on the object store.

Symptom

2015-06-24 12:06:34,096 ERROR [WebContainer : 5] - method name:
preExecuteChange principal name: P8Admin Global Transaction: true User
Transaction: false Exception Info: The requester has insufficient
access rights to perform the requested operation. Not granted MODIFY
RETENTION permission on the object store.^M
com.filenet.api.exception.EngineRuntimeException: FNRCE0001E:
E_ACCESS_DENIED: The requester has insufficient access rights to
perform the requested operation. Not granted MODIFY RETENTION
permission on the object store. failedBatchItem=0
at com.filenet.engine.persist.ClassDefinitionPersister.
preExecuteChange(ClassDefinitionPersister.java:412)
at com.filenet.engine.persist.IndependentPersister.
executeChangeWork(IndependentPersister.java:505)

Cause

Insufficient security on the Object Store for the user creating the Document Class

Diagnosing The Problem

The following error is seen in the p8_server_error.log:

2015-06-24 12:06:34,096 ERROR [WebContainer : 5] - method name:
preExecuteChange principal name: P8Admin Global Transaction: true User
Transaction: false Exception Info: The requester has insufficient
access rights to perform the requested operation. Not granted MODIFY
RETENTION permission on the object store.^M
com.filenet.api.exception.EngineRuntimeException: FNRCE0001E:
E_ACCESS_DENIED: The requester has insufficient access rights to
perform the requested operation. Not granted MODIFY RETENTION
permission on the object store. failedBatchItem=0
at com.filenet.engine.persist.ClassDefinitionPersister.
preExecuteChange(ClassDefinitionPersister.java:412)
at com.filenet.engine.persist.IndependentPersister.
executeChangeWork(IndependentPersister.java:505)

Resolving The Problem

  1. In ACCE access the Object Store Security Tab

  2. Verify the User making the change has both Modify permissions and Modify
    retention on the Object Store

[{"Product":{"code":"SSNW2F","label":"FileNet P8 Platform"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Content Engine","Platform":[{"code":"PF033","label":"Windows"}],"Version":"5.2.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
17 June 2018

UID

swg21960842

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