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FileNet Content Platform Engine - No target servlet configured for uri - error displayed when trying to access ACCE

Troubleshooting


Problem

FileNet Content Platform Engine -"No target servlet configured for uri" error displayed when trying to access ACCE

Symptom

When FileNet Content Platform Engine is deployed in IBM Websphere, attempts to access the Administrative Console for Content Engine (ACCE) results in the following error message being displayed instead of the form logon :


com.ibm.ws.webcontainer.servlet.exception.NoTargetForURIException: No target servlet configured for uri:

When accessing the Content Engine Ping Page ( /FileNet/Engine ) or the Content Engine Health Servlet (/P8CE/Health ) only text may be displayed ( no images or other Cascading Style Sheets formatting ).

Cause

This behavior is observed if the IBM Websphere web container custom property fileServingEnabled is set to 'false'. ACCE needs access to various image, CSS, Javascript assets in order to function. Unless a Web Server has been configured host all these assets and all access by clients is made through the web server, attempting to access ACCE by going directly through the web container port will fail.

Resolving The Problem

To resolve the issue:

  1. Access the IBM Websphere Admin Console

  2. Application servers

  3. <<servername>>

  4. Web container

  5. Custom properties

  6. Set the fileServingEnabled custom property to 'true'

  7. Restart the respective JVM.

[{"Product":{"code":"SSNW2F","label":"FileNet P8 Platform"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Content Engine","Platform":[{"code":"PF033","label":"Windows"},{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"}],"Version":"5.2.1;5.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
17 June 2018

UID

swg21655000

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