IBM Support

The file you are trying to open is in a different format than specified by the file extension

Troubleshooting


Problem

When exporting to Excel formats and viewing in Excel 2007, an error is received.

Symptom

Microsoft Office Excel

The file you are trying to open, '<File_Name>.xls' is in a different format than specified by the file extension. Verify that the file is not corrupted and is from a trusted source before opening the file.

[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Cognos Viewer","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2;10.2.1;10.2.1.1;10.2.2","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Historical Number

1039603

Document Information

Modified date:
08 May 2025

UID

swg21342982