IBM Support

File and folder names are missing from the ClearCase Explorer folder pane

Troubleshooting


Problem

This technote explains how to resolve the issue that occurs when after starting IBM® Rational® ClearCase® (CC) Explorer the names of files and folders are not displayed.

Symptom

When the user starts ClearCase Explorer they don't see any names of the files or folders although other fields are properly displayed such as the size, kind, modified and version information columns.

[{"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"GUI: ClearCase Explorer","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.0.1.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
11 June 2026

UID

swg21313289