Troubleshooting
Problem
Connect:Direct File Agent fails to work after the user password was changed on Connect:Direct server.
Symptom
System event:"Error: Logon failed! Userid or password may be invalid."
A First Failing Status snap-shot has been taken with title 'Error: Logon failed! Userid or password may be invalid.'
There was an Error in connecting to the Server. See snapshot file for more details
[{"Product":{"code":"SSRRVY","label":"IBM Sterling Connect:Direct for Microsoft Windows"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF033","label":"Windows"}],"Version":"4.6;4.5;4.4","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
24 July 2020
UID
swg21540962