Troubleshooting
Problem
This technote explains an error, "The field xxxx contains characters that are not supported by the data code page". This can occur in IBM Rational ClearQuest when submitting or modifying records that include non-ASCII characters.
Symptom
When modifying or submitting a record, an error similar to the following may occur:
The field "Headline" contains characters that are not supported by the data code page, "20127 (US-ASCII)". The following characters are invalid:
at 29
at 32
[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General Information","Platform":[{"code":"PF033","label":"Windows"}],"Version":"2003.06.16;7.0;7.0.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
29 September 2018
UID
swg21247914