The IBM Intelligent Operations Center isa solution within the IBM Smarter Cities? Software Solutions productfamily. IBM Intelligent Operations Center canbe installed on existing hardware (on premise) or it can be deployedin the cloud. IBM Intelligent Operations Center canbe installed by itself or you can install it with other solutionsfrom the IBM Smarter Cities Software Solutions productfamily.

The IBM Intelligent Operations Center isa GUI-based solution with role-based access to events for an organizationand underlying domains. It has event management integrated mappingand collaboration capabilities. It also has key performance indicator(KPI) reporting and business rules capability for improved effectiveness.This functionality provides authorities with the ability to integratedomains for improved cooperation and decision-making.

Event and incident management

IBM Intelligent Operations Center provides an eventreporting and tracking mechanism to enable identification and understandingacross underlying domains. You can manage predicted events plannedevents and current events as they evolve. For example replacingpipes that run under a road is a planned event or work order involvingwater and traffic. Inclement weather arriving in the next 24 hoursis a predicted event. A traffic jam is a current event affected byboth roadworks and weather.

An integrated geographic informationsystem (GIS) maps events visually enabling you to gauge the impactof events through interactive mapping and scenario analysis.

Status reporting and monitoring

Instant notification and messaging

IBM Intelligent Operations Center provides a workspacewhere you can maintain alerts for matters that need attention. Youcan use this workspace to monitor news and events especially whenother portlets that announce news are not in view.

IBM Lotus? Sametime? provides an integratedcollaboration and communication tool that you can use for instantmessages where and when it is needed.