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Troubleshooting
Problem
An error occurs starting IBM Cognos Configuration.
A fatal error has occurred. Unable to run the application.
An exception occurred.
java.lang.UnsatisfiedLinkError: JCAM_Crypto_JNI (not found in java.library.path)
Symptom
[{"Type":"SW","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSQJVQ","label":"IBM Cognos PowerPlay"},"ARM Category":[{"code":"a8m50000000Cl6sAAC","label":"Installation and Configuration-\u003ECognos Configuration"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"},{"Type":"SW","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"ARM Category":[{"code":"a8m50000000Cl6OAAS","label":"Installation and Configuration-\u003EAuthentication"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
More support for:
IBM Cognos PowerPlay
Component:
Installation and Configuration->Cognos Configuration
Software version:
All Version(s)
Document number:
477763
Modified date:
11 May 2025
UID
swg21610845
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