IBM Support

Fatal error when publishing FM package.

Troubleshooting


Problem

Fatal error when publishing FM package: BmtActionsHelper.cpp(500): CCLUnknownError: CCL_THROW: BmtActionsHelper::DoAction The application has encountered a non-recoverable error and is about to close. Please contact your System Administrator for assistance.

Symptom

BmtActionsHelper.cpp(500): CCLUnknownError: CCL_THROW:
BmtActionsHelper::DoAction

The application has encountered a non-recoverable error and is about to
close. Please contact your System Administrator for assistance.

[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Framework Manager","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
30 April 2025

UID

swg21599589