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Fatal Error BmtActionsHelper.cpp(488) when testing query subject

Troubleshooting


Problem

Testing a query subject in Framework Manager cause a fatal error and Framework Manager will exit after the OK button has been clicked.

Symptom

Fatal Error:

BmtActionsHelper.cpp(488): CCLUnknownError: CCL_RETHROW:
BmtActrionHelper::DoAction
BmtActionsHelper.cpp(488): CCLUnknownError: CCL_RETHROW:
BmtActrionHelper::DoAction

The application has encountered a non-recoverable error and is about to close. Please contact your System Administrator for assistance.

German error message see attached screen print.

[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Framework Manager","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.2","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
08 May 2025

UID

swg21960705