IBM Support

Fatal Application Error: The remote server machine does not exist or is unavailble

Troubleshooting


Problem

Cannot open COM+ Application in Component services. EP Services cannot start. Errors in Configuration Manager when apply is run.

Symptom

A Fatal Error has occurred in the startup section of the application.

The system application on this computer is currently not available

Apply in config man produces the following error:
Windows Script Host
Script: C:\Program Files\Cognos\cer4\bin\scd\InstallMTS.vbs
Line: 70
Char: 5
Error: The remote server machine does not exist or is unavailble
Code: 800A01CE
Source: Microsoft VBSScript runtime error

[{"Product":{"code":"SS9S5U","label":"Cognos 8 Planning"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Contributor","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Product":{"code":"SSPN2D","label":"Cognos Planning"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Contributor","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Historical Number

1037771

Document Information

Modified date:
09 May 2025

UID

swg21347592