Symptom

Every since applying patch 5 to GIS4.3 they are getting a strange SSL error during one of their long existing FTP Bps. They have this BP scheduled to run the same time each day but whether they wait two minutes or twenty minutes later, they can resume the BP and it works each time with no SSL Protocol version not supported messages.

[2008-02-25 17:08:41.685] ERROR 000000000000 <a>GLOBAL_SCOPE

FtpClient20635176996com.sterlingcommerce.perimeter.api.conduit.SSLByteDataCon duit@2fdddd:Doing reset3
com.certicom.net.ssl.b: FATAL Alert:PROTOCOL_VERSION - The protocol version requested is recognized but not supported.
Description: ClientState: The Peer Protocol is not Supported.
at com.certicom.tls.interfaceimpl.TLSConnectionImpl.fireException(Unknown Source)
at com.certicom.tls.interfaceimpl.TLSConnectionImpl.fireAlertSent(Unknown Source)
at com.certicom.tls.record.handshake.M.a(Unknown Source)
at com.certicom.tls.record.handshake.e.a(Unknown Source)
at com.certicom.tls.record.handshake.M.b(Unknown Source)
at com.certicom.tls.record.handshake.M.a(Unknown Source)
at com.certicom.tls.record.g.a(Unknown Source)
at com.certicom.tls.record.g.a(Unknown Source)
at com.certicom.tls.record.k.f(Unknown Source)
at com.certicom.tls.record.k.c(Unknown Source)
at com.certicom.tls.record.k.b(Unknown Source)
at com.certicom.tls.interfaceimpl.TLSConnectionImpl.completeHandshake(Unknown Source)
at com.certicom.tls.record.k.read(Unknown Source)
at com.sterlingcommerce.perimeter.api.conduit.SSLByteDataConduit.lowLevelRead(SSLBy teDataConduit.java:454)
at com.sterlingcommerce.perimeter.api.conduit.SSLByteDataConduit.receive(SSLByteDat aConduit.java:400)
at com.sterlingcommerce.perimeter.api.conduit.SSLByteDataConduit.receive(SSLByteDat aConduit.java:337)
at com.sterlingcommerce.perimeter.api.conduit.SSLByteDataConduit.canReceive(SSLByte DataConduit.java:502)
at com.sterlingcommerce.perimeter.api.conduit.SSLByteConduit.canReceive(SSLByteCond uit.java:258)
at com.sterlingcommerce.perimeter.api.conduit.DataConduitApiImpl$3.body(DataConduit ApiImpl.java:275)
at com.sterlingcommerce.perimeter.api.ContextRunnable.run(ContextRunnable.java:52)< br /> at com.sterlingcommerce.perimeter.api.scheduler.TaskNode.run(TaskNode.java:70)
at com.sterlingcommerce.perimeter.dispatcher.AbstractDispatcher.runTasks(AbstractDi spatcher.java:431)
at com.sterlingcommerce.perimeter.dispatcher.AbstractDispatcher.doRun(AbstractDispa tcher.java:397)
at com.sterlingcommerce.perimeter.dispatcher.AbstractDispatcher$2.run(AbstractDispa tcher.java:172)
at java.lang.Thread.run(Thread.java:595)